Privacy Notice

This site is operated by Koloa Insurance, trading as Koloa Sales Academy ("we", "us", "our"). We are the data controller for the personal data described in this notice, meaning we decide how and why your data is processed. You can reach us at 318.475.5842.

• Contact details — your name, email address, and phone number when you request information or make a purchase.
• Enrollment details — your licensing status, experience level, questions you submit, and the class session you select.
• Order records — what you purchased, amounts, dates, and your selected training session. Card details are processed by Stripe; we never see or store your full card number.
• Support messages — emails or messages you send us.
• Usage and device data — basic technical data such as IP address, browser type, and pages visited, collected automatically when you use the site.

• To provide what you bought — process your order, reserve your class seat, deliver downloads, and manage your membership (performance of a contract).
• To respond to you — answer information requests and support questions (legitimate interests / contract).
• Security and fraud prevention — keep the site and payments safe (legitimate interests).
• Product improvement — understand how the site is used to improve it (legitimate interests).
• Legal obligations — record-keeping and tax compliance (legal obligation).

Payment-related data collected by Stripe (our payment processor) for checkout and payments is governed by Stripe's own privacy policy: stripe.com/privacy.

• Service providers — hosting, database, and email delivery providers that process data on our behalf.
• Stripe (payment processor) — for payments, subscription management, payments, and invoicing.
• Professional advisers — legal and accounting, where necessary.
• Authorities — where required by law or to protect our rights.

We do not sell your personal data to anyone.

We keep personal data for as long as needed to provide the services, meet legal and tax record-keeping requirements, and resolve disputes. When data is no longer needed, it is deleted or anonymised.

Depending on where you live, you may have rights to access, correct, delete, restrict, or object to our use of your personal data, to data portability, and to withdraw consent where processing is based on consent. To exercise any of these rights, contact us at 318.475.5842 and we will respond as required by applicable law. You also have the right to complain to your local data protection authority.

We use appropriate technical and organisational measures to protect your data, including encrypted connections, access controls, and secure payment processing through Stripe. No method of transmission over the internet is 100% secure, but we work to protect your information.

This site uses only essential cookies and similar technologies needed to operate the site and remember your session. We do not use advertising or marketing cookies on this site. You can control cookies through your browser settings; disabling essential cookies may affect site functionality.

We may update this notice from time to time; the "Last updated" date above shows the latest version. Questions about this notice or your data? Contact us at 318.475.5842.